What We Collect and Why It Matters
When you open an account with us, we collect the information needed to verify your identity, process your transactions, and keep your account secure. That includes your name, email address, date of birth, and the payment method you use — whether that's PayPal, Venmo, or a
-
1
Play+ prepaid card. Every deposit and withdrawal you make through those rails generates a transaction record we hold on file. We also collect device and session data when you access the platform from your phone or browser, including IP address, device type, and session timestamps. This
-
2
helps us flag unusual login activity and keep your account wallet protected. When you contact our support team, the content of that exchange is stored to help us resolve follow-up issues accurately. We do not sell your personal information to third parties for marketing. Data sharing
-
3
is limited to payment processors, identity verification services, and state-licensed regulatory bodies where required by law. Your data is retained for as long as your account is active and for the period required by applicable state regulations after closure.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.